TERM AND CONDITIONS

 

The contract exists between FredRiikka's Upholstery and the Client (whose name appears on the quote). The contract will include those instructions written into the contract only.

 

1. We endeavour to deliver items forming part of this contract at the specified time, our obligation however, is to deliver on time providing that the materials to complete the work are available at the time the work is to be undertaken. We will keep the client informed at all times of supply problems, or other factors, that can affect delivery terms.

1. Any changes or additional instructions must be confirmed in writing and a price agreed before work can proceed.

2. Any problems with order must be brought to our attention within seven days of receipt of the order. Thereafter changes will be made for any corrections.

3. Additional work, which may to be apparent when the quote if provided, will be advised to the client on discovery, and course of action agreed. This includes frame repairs, which are hidden by upholstery.

4. All old covers will be removed prior to upholstery, these covers will be discarded unless otherwise advised by the client. This advice must be written into the order.

5. All new fillings and cover fabrics supplied by us and applied to furniture manufactured after 1st January 1950 must comply with the Furniture and Furnishing (Fire) (Safety) Regulations 1988. Furniture manufactured prior to 1950 falls outside of the 1988 Regulations with regard to fillings or cover.

6. We do our best to advise customers of the suitability of fabrics, whether supplied by us or not, however, we can only take responsibility for materials which are supplied by us. Covering fabric supplied by the Client is at their own risk. Shortage and faults in fabrics supplied by the Client is the Client's responsibility.

7. Further more when Client supplies their own materials, it is their responsibility to ensure that the fabric is suitable for the purpose for which they intent to use it and that it complies with the relevant regulations in force regarding Fire and Safety regulations (as described in clause 6.)

8. We cannot be held responsible for fabric flaws. If we cannot cut around them, you will be notified.

9. Where printed and woven fabrics will not pattern match accurately we will inform you for further instructions.

10. We cannot be held responsible for the present or future behaviour of the treatment/ fabrics/trims, such as wearing and deterioration, stretching,shrinking, staining, cleanability, fading or damage to person or property, where the consumer has acted against ours or the manufacturer's / retailer's instructions i.e. washing, cleaning, steaming etc. instructions.

11. Complaints will be dealt as quick as possible and resolution of the same will be our prime objective.

12. Payment terms: A 50% non-refundable payment is required for us to accept an order. The remaining balance is due in full on completion and prior to delivery / pick up. Prices quoted stand for three months.

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